TAKE 1: In May, after many months of planning with Karen, we left on our dream vacation to the Yorkshire Dales and neighboring areas as a wedding anniversary gift to ourselves. The VIAKU Pocket Travel App was immensely helpful to have all of our details at our fingertips. Sadly, only three days into our adventure, an injury required us to immediately return home. Karen swiftly and compassionately pulled out all of the stops to change our flights, activate our travel protection, cancel our remaining reservations, and get us home. We did get to see some of York and Grassington (aka Darrowby in the All Creatures Great and Small new series) before leaving the UK, but there was so much more we wanted to see and do. Karen’s wealth of knowledge, professional experience and connections, and exceptional attention to detail before and after our short trip left us knowing who we were going to call when the time was right to go back.
TAKE 2: Fast forward to July. We reached out to Karen and our excellent Yorkshire tour guide, Tim to see about going back in September. We knew the short time frame would present logistic challenges, but with Karen’s realistic yet optimistic attitude, the pieces came together, and we were off once again. And what a trip it was! We saw beauty everywhere in the scenery, people and animals. Each time we said this is the best view ever, we’d round a corner or climb a hill and be wowed all over again. The days passed quickly and it was time to return home. A landing gear sensor on our Amsterdam to Minneapolis connection added a day to our itinerary and a bit of stress, but one message to Karen provided the assurance we needed to know things were going to be just fine.What Anita Desai wrote is true – “Wherever you go becomes a part of you somehow.” How blessed we will forever be to have a piece of Yorkshire in our hearts. Many thanks, Karen.
Bill & Lori, Osage, Minn. Traveled May AND Sept. 2024